Refund and Cancellation Policy

Max Skills Academy provides online educational courses, digital learning materials, and professional training programs. Our general policy is that course purchases are final and non-refundable, subject to applicable law and the exceptions described below. Customers should carefully review the course description, syllabus, delivery format, access duration, certification details, and price before completing a purchase.

Refunds are generally not offered for:

• Change of mind after purchase.
• Failure to use or complete a course.
• Missing a scheduled live class.
• Personal scheduling conflicts or lack of time.
• Changes in personal circumstances.
• Failure to meet course requirements that were clearly disclosed before purchase.
• Dissatisfaction based solely on personal preference where the service was delivered as described.

This policy does not exclude any refund or other remedy required by applicable law.

Recorded courses and digital learning materials are delivered electronically through the student dashboard, website, email instructions, or another specified method. Customers should review the course details before purchase. The no-refund policy does not eliminate remedies that may apply if a purchased service is not delivered as promised or materially differs from its description.

Live classes and batch-based programs follow the schedule communicated for the relevant course. Failure to attend a scheduled session does not automatically qualify for a refund. If Max Skills Academy cancels or reschedules a class, we will communicate the applicable arrangements. These may include a replacement session, rescheduling, an alternative delivery arrangement, or another remedy required by applicable law.

If you believe you have been charged more than once for the same purchase, contact hello@maxskills.in with your order ID and transaction references. Verified duplicate charges will be reviewed and appropriately resolved, including a refund where applicable.

If a payment fails but money is debited from your account, the transaction may be subject to reversal by your bank or payment provider. Please retain your transaction reference and contact us if the issue remains unresolved. A failed payment that does not result in a completed purchase is treated separately from a successfully completed course purchase.

If you suspect an unauthorized transaction, contact your bank or payment provider promptly and notify hello@maxskills.in. We will review the available information and cooperate as appropriate under applicable law and payment-provider requirements.

If payment succeeds but the purchased course is not accessible, contact our support team. We will verify the transaction and investigate the issue. Where appropriate, we will restore course access, provide the missing service, or arrange another remedy required by applicable law.

Email: hello@maxskills.in
Website: https://www.maxskills.in

Please include your registered email address, course name, order ID, payment date, transaction reference, and a description of the issue.

Never send your UPI PIN, banking password, or card CVV by email.

This policy is subject to applicable Indian consumer-protection laws, payment-provider rules, and other legal requirements. Nothing in this policy limits rights that cannot legally be waived or excluded.

Max Skills Academy may update this policy when required by changes in its services or applicable law. The latest version will be published on our website.